Sep. 10, 2018 / Updated by Bessie Shaw to Windows 10
Arc Touch Bluetooth Mouse not working after Windows 10 Creator Update bug has aroused quite a stir among Microsoft forum and other Windows forums. And Microsoft officially acknowledged now that Arc Touch Bluetooth mouse users may experience Bluetooth connection and disconnection issues after upgrading to Windows 10 Creators Update as one of Windows 10 Creators Update bugs such as blue screen, black screen with cursor, installation stuck etc. The company says that they are already working on a fix for the Arc mouse not working error. But when will this patch will be released is unknown. Still, you can have a try with the tricks in this post to get your Arc Touch Bluetooth mouse back to work on Windows 10 Creators Update.
How to Fix Arc Touch Bluetooth Mouse Not Working after Windows 10 Creators Update
Below are 4 methods which have been approved helpful to resolve the “Bluetooth Arc Touch mouse isn’t working on Windows 10 Creators Update” issue.
Method 1. Use Bluetooth Troubleshooter to Fix Windows 10 Arc Touch Bluetooth Mouse Not Working
The first fix you should think when you encounter Windows 10 Arc Touch Bluetooth mouse not working bug after Creators Update like mouse cursor disappearing, mouse lagging, the cursor is missing on screen etc., is the handy Windows Troubleshooter, Bluetooth Troubleshooter. Below is how.
Step 1. Go to Start >Settings >Update & security >Troubleshoot.
Step 2. Select Hardware and Devices option on the right side of the pane.
Step 3. Click Run the troubleshooter button.
Step 4. Wait for the troubleshooting process to fix your Arc mouse device automatically.
Method 2. Update Your Arc Touch Bluetooth Mouse Driver for Windows 10 Creators Update
Your Arc touch mouse drivers may become outdated and incompatible after Creators Update which result in Arch mouse not working hitch. To rule out that possibility, you’d better update your Bluetooth mouse driver for Windows 10 Creators Update. To do so, you have two choices, one is updating drivers with Device Manager, which you may fail to get the latest mouse driver version, for Windows update updates drivers tardily. Another alternative is to use a trustworthy driver update utility, such as Driver Talent, favored by millions of people worldwide for its one-stop downloading and installing drivers feature.
Click the button below to get Driver Talent instantly.
Follow the 3 step-by-step guides to update your mouse driver and troubleshoot Arc Touch Bluetooth mouse not working malfunction on Windows 10.
Step 1. Click “scan” to let Driver Talent scan out your Arc mouse drivers for the Windows 10 Creators Update.
Step 2. Click “Download” or “Update” to install the best-matched Bluetooth drivers on Windows 10 to resolve the Arc Touch mouse not working problem after Creators Update.
Notes:Backup your drivers in advance in case you may need to roll back drivers in the future. And it is not recommended update what aren’t broken.
Step 3. Reboot your computer to make the newly updated mouse driver comes into effect.
Method 3. Modify Power Management Settings
To modify power management settings, following the steps as below. Please note that this workaround only works for the Arc Touch Bluetooth mouse.
Step 1. Press Win + X to select Device Manager.
Step 2. Expand the category Mice and other pointing devices to locate your mouse device.
Step 3. Right click that mouse device and choose Properties.
Step 4. Turn to the Power Management tab, checking the “Allow the computer to turn off his device to save power option” and then click OK to save changes.
Step 5. Restart your computer to check whether the Arc mouse back to functioning then.
Method 4. Perform a System Restore
If after all the above efforts to avail, Arc Touch Bluetooth mouse not working issue still persists, you could consider a system restore. System Restore can help you to roll back to a previous Windows OS by recovering system files and settings to the normal functioning state. If you have no idea how to perform system restore, refer to How to Use System Restore to Fix Windows 10 Issues.
Hope this post could be helpful for you to get rid of Arc Touch Bluetooth Mouse not working after bug after Windows 10 Creators Update. For further assistance, please leave us comments below or discuss with us in our OStoto official forum via the LEFT MENU on this page.
Arc Touch Bluetooth Mouse not working after Windows 10 Creator Update bug has aroused quite a stir among Microsoft forum and other Windows forums. And Microsoft officially acknowledged now that Arc Touch Bluetooth mouse users may experience Bluetooth connection and disconnection issues after upgrading to Windows 10 Creators Update as one of Windows 10 Creators Update bugs such as blue screen, black screen with cursor, installation stuck etc. The company says that they are already working on a fix for the Arc mouse not working error. But when will this patch will be released is unknown. Still, you can have a try with the tricks in this post to get your Arc Touch Bluetooth mouse back to work on Windows 10 Creators Update.
How to Fix Arc Touch Bluetooth Mouse Not Working after Windows 10 Creators Update
Below are 4 methods which have been approved helpful to resolve the “Bluetooth Arc Touch mouse isn’t working on Windows 10 Creators Update” issue.
Method 1. Use Bluetooth Troubleshooter to Fix Windows 10 Arc Touch Bluetooth Mouse Not Working
The first fix you should think when you encounter Windows 10 Arc Touch Bluetooth mouse not working bug after Creators Update like mouse cursor disappearing, mouse lagging, the cursor is missing on screen etc., is the handy Windows Troubleshooter, Bluetooth Troubleshooter. Below is how.
Step 1. Go to Start >Settings >Update & security >Troubleshoot.
Step 2. Select Hardware and Devices option on the right side of the pane.
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Step 3. Click Run the troubleshooter button.
Step 4. Wait for the troubleshooting process to fix your Arc mouse device automatically.
Method 2. Update Your Arc Touch Bluetooth Mouse Driver for Windows 10 Creators UpdateArc Touch Mouse Surface Edition Windows 7
Your Arc touch mouse drivers may become outdated and incompatible after Creators Update which result in Arch mouse not working hitch. To rule out that possibility, you’d better update your Bluetooth mouse driver for Windows 10 Creators Update. To do so, you have two choices, one is updating drivers with Device Manager, which you may fail to get the latest mouse driver version, for Windows update updates drivers tardily. Another alternative is to use a trustworthy driver update utility, such as Driver Talent, favored by millions of people worldwide for its one-stop downloading and installing drivers feature.
Click the button below to get Driver Talent instantly.
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Follow the 3 step-by-step guides to update your mouse driver and troubleshoot Arc Touch Bluetooth mouse not working malfunction on Windows 10.
Step 1. Click “scan” to let Driver Talent scan out your Arc mouse drivers for the Windows 10 Creators Update.
Step 2. Click “Download” or “Update” to install the best-matched Bluetooth drivers on Windows 10 to resolve the Arc Touch mouse not working problem after Creators Update.
Notes:Backup your drivers in advance in case you may need to roll back drivers in the future. And it is not recommended update what aren’t broken.
Step 3. Reboot your computer to make the newly updated mouse driver comes into effect.
Method 3. Modify Power Management Settings
To modify power management settings, following the steps as below. Please note that this workaround only works for the Arc Touch Bluetooth mouse.
Step 1. Press Win + X to select Device Manager.
Step 2. Expand the category Mice and other pointing devices to locate your mouse device.
Step 3. Right click that mouse device and choose Properties.
Step 4. Turn to the Power Management tab, checking the “Allow the computer to turn off his device to save power option” and then click OK to save changes.
Step 5. Restart your computer to check whether the Arc mouse back to functioning then.
Method 4. Perform a System Restore
If after all the above efforts to avail, Arc Touch Bluetooth mouse not working issue still persists, you could consider a system restore. System Restore can help you to roll back to a previous Windows OS by recovering system files and settings to the normal functioning state. If you have no idea how to perform system restore, refer to How to Use System Restore to Fix Windows 10 Issues.
Hope this post could be helpful for you to get rid of Arc Touch Bluetooth Mouse not working after bug after Windows 10 Creators Update. For further assistance, please leave us comments below or discuss with us in our OStoto official forum via the LEFT MENU on this page.
58,355 downloads·Added on: November 7, 2012·Manufacturer: MICROSOFT
The package provides the installation files for Microsoft USB Mouse Driver 9.3.161.0.
In order to manually update your driver, follow the steps below (the next steps):
1. Go to Device Manager (right click on My Computer, choose Manage and then find Device Manager in the left panel)
2. Right click on the hardware device you wish to update and choose Update Driver Software 3. Choose to select the location of the new driver manually and browse to the folder where you downloaded the driver About Mouse Packages:
If an appropriate mouse software is applied, systems will have the ability to properly recognize and make use of all the available features. This will also allow users to configure any additional buttons.
In case you want to apply this software, all you have to do is to make sure all computer characteristics are compatible (such as operating system and bit architecture), get the package, and extract it if necessary. Afterwards, run the available setup, and follow the on-screen instructions for a complete and successful installation. However, bear in mind that other platforms might be compatible as well, but we do not recommend applying any release on operating systems other than the highlighted ones. Also, even though not always necessary, it is best to take into account a system restart as well. This being said, if you wish to install this version, download and apply the package, and install it on the system. Also check back with our website whenever possible, to stay up to date with latest releases.
It is highly recommended to always use the most recent driver version available.
Try to set a system restore point before installing a device driver. This will help if you installed an incorrect or mismatched driver. Problems can arise when your hardware device is too old or not supported any longer.
Microsoft makes many mice, and sometimes it's difficult to choose between them. Right now, Microsoft is selling two flagship mice, the Surface Mouse, and the Surface Arc Mouse. They're both great mice but are two very different kinds of mice. So which one should you choose?
Surface mice specsSurface MouseArc Touch Mouse Windows 7 Download
Design
Both Surface mice are beautifully designed, with the Surface Mouse sporting a more traditional mouse-like shape and size. It has both right and left click buttons at the front, along with a metal scroll wheel in the middle that's cold to the touch and has small grating on it which makes it less slippery when you're scrolling.
The scroll wheel itself is quiet, which is significant for those who may be using it in a quiet environment. The mouse itself is built out of plastic, which I think feels a little cheap compared to other similarly priced mice that use more premium materials. On the flipside, the mouse is incredibly comfortable to hold thanks to its universal shape that fits in the hands of anyone.
The Surface Arc Mouse, on the other hand, is a very uniquely designed mouse. It features Microsoft's patented Arch design, which makes it incredibly thin which is good for travel. The Surface Arc Touch Mouse uses a single plastic touchpad at the front of the device rather than dedicated right and left click buttons, which also means it doesn't have a physical scroll wheel.
To scroll on the Surface Arc Mouse, you can use either one or two fingers like on a normal touch pad to scroll web pages. The touch pad itself is a click surface, so if you want to right or left click, just press down on either the right or left side of the touch pad, and the click will activate. I'd say the Arc Touch mouse is a more futuristic, elegant mouse compared to the Surface Mouse.
The mouse itself is available in multiple colors and is built out of plastic for the touchpad and a rubber-like material for the rest of the body. That's because the rest of the body actually folds flat, which enables easy carrying around in a pocket or a thin bag. Folding the mouse flat also disables Bluetooth, saving battery while you travel around. The Surface Mouse doesn't do this, making the Surface Arc Mouse better for travel.
Usage
I've used both the Surface Mouse and Surface Arc Mouse for a considerable amount of time now, and I have mixed feelings about both. I love how comfortable the Surface Mouse is, with its universal design that fits perfectly in my hand. I am a claw-gripper when it comes to mice, meaning when I use a mouse, my fingers are arched up over the mouse rather than directly against it.
As a result, the Surface Mouse is a much more comfortable mouse during daily use compared to the Surface Arc Mouse. Due to the Arc Mouse's unique design, there's nothing under the top of the mouse to keep my fingers evenly spaced out, and as a result, I end up gripping the underside of the bottom of the mouse with my ring and pinky finger, which can cause cramps.
At the same time, I still prefer the Arc Mouse over the Surface Mouse. The Surface Mouse is a great, simple mouse, but the Arc Mouse; with its crazy futuristic design and elegant touch pad on the front, makes for an overall more functional peripheral. For example, the Arc Mouse has a whole bunch of configurable options via Microsoft's Keyboard and Mouse Center app, where the Surface Mouse doesn't.
When it comes to behavior, both mice operate the same when it comes to tracking. I find the scrolling mechanic on the Surface Mouse to be a lot more reliable, however, with the Surface Arc Mouse sometimes not catching my swiping as a scroll. I can program the Surface Arc Mouse to do different things when I left, right or middle click with three fingers. I can also easily change the direction of scrolling, horizontally or vertically. The Surface Mouse cannot do vertical scrolling.
Price
The Surface Mouse and Surface Arc Mouse are priced differently. The Surface Mouse is $49.99, which is relatively affordable for a premium, standard mouse. The Surface Arc Mouse is $30 more, priced at $79.99. The Arc Mouse does more and is using more expensive tech such as a touch pad and flexible design that allows it to fold flat. As a result, it's slightly more expensive.
That $30 is a big different, and whether you should spend the extra cash depends on what you need from your mouse.
Which should you get?
Are you looking for a straightforward, simple yet sleek mouse that features traditional physical right, left and scroll wheel and a universal design that will fit great and comfortably in your hand? Then you are going to want to opt for the Surface Mouse. If on the other hand, you're looking for something a bit different, that's super easy to carry around and doesn't feature physical right, left and scroll wheel buttons, then the Surface Arc Mouse is for you.
I must say, I have enjoyed my time with the Surface Arc Mouse far more than I have with the standard Surface Mouse, likely because I prefer the unique design that grabs people's attention. While the Surface Mouse is more comfortable, the Surface Arc Mouse feels more premium in my hand, and I much prefer the touchpad over traditional physical buttons.
Being able to quickly power off the mouse by folding it out flat is also a nice addition. On the Surface Mouse, the only way to do that is to turn the mouse over and press the small Bluetooth button once. On the Surface Arc Mouse, I have that option in addition to being able to simply fold it flat. Neat.
All-in-all, no matter which mouse you go for, you're going to be getting a great experience, along with that beautiful Surface design, either way. Let us know which mouse you decide to go for below!
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